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Fitness Services Ambassador
1 month ago
We are seeking a highly motivated Fitness Services Ambassador to join our team at Planet Fitness - Midwest Management Group. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our members and guests.
Key Responsibilities:- Greet gym members, prospective members, and guests with a warm smile and provide personalized assistance throughout their visit.
- Manage all front desk activities efficiently, including answering phone calls, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of our facility, showcasing our state-of-the-art equipment and amenities.
- Facilitate account updates and respond to member inquiries in a timely and professional manner.
- Customer service background preferred, with a passion for delivering exceptional experiences.
- Basic computer proficiency, with ability to learn our software systems quickly.
- Able to work in a fast-paced environment, maintaining a positive attitude and providing excellent service under pressure.
- Punctuality and reliability are must-haves, as well as a strong commitment to teamwork and communication.
- Competitive salary: $40,000 - $55,000 per year (based on location and experience).
- Award-winning company culture that prioritizes employee well-being and growth.
- Free gym membership and access to exclusive promotions.
- Opportunities for advancement and professional development within our organization.
