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Insurance & Intake Coordinator - Infusion Guide

2 months ago

Sterling Heights, Michigan, United States Local Infusion Full time
Job Description

Company Overview

Local Infusion is a pioneering healthcare company revolutionizing the way specialty infusion care is delivered. With a strong focus on patient experience, technology, and clinical integration, we strive to provide a differentiated care model that leads to lower costs for patients and enhanced outcomes.

Our Mission

We are a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians, and make infusion therapy more affordable for everyone involved. Our goal is to transform the infusion care industry, because patients deserve better.

Key Responsibilities

  • Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
  • Liaise with referring providers to obtain documentation necessary for treatment and communicate the status of their patients.
  • Communicate the referral process and status to patients in a customer-centric way.
  • Openly communicate with referring/prescribing providers.
  • Assist in maintaining medical inventory and office supplies.

Requirements

  • Prior experience in healthcare, preferably in infusion therapy.
  • Insurance prior authorization experience.
  • Medical terminology experience.
  • Overall medical insurance experience.
  • Ability to quickly grasp new apps.
  • Experience and strong familiarity utilizing Electronic Health Records (EHR) systems.

What We Offer

  • Salary starting at $25/hr.
  • Medical, dental, and vision insurance through our employer plan.
  • Short- and long-term disability coverage.
  • Matching 401k.
  • 15 Days PTO — and we want you to take it.
  • Competitive paid parental leave and flexible return to work policy.

Local Infusion is an Equal Employment Opportunity (EEO) Employer