Home Health Intake Coordinator
2 days ago
At Sphinx Home Health, we are seeking a highly skilled and experienced Home Health Intake Coordinator to join our team. As a key member of our intake team, you will be responsible for receiving and processing incoming referrals in accordance with home health care rules and regulations.
Key Responsibilities:
- Receiving and processing incoming referrals from hospitals, physician's offices, and other healthcare facilities.
- Verifying patient eligibility for home health care services and submitting necessary authorizations requests.
- Validating referring physician's license and NPI number and entering it in the EMR system.
- Collaborating with the office manager to ensure timely assignment of staff and efficient patient care.
- Providing exceptional customer service to patients, caregivers, and healthcare professionals.
- Maintaining accurate and up-to-date patient records and charts.
- Performing follow-up calls to patients to ensure satisfaction with home care services.
- Assisting with physician's orders mail out and sending discharge letters to referring physicians.
Requirements:
- College graduate or comparable experience in intake functions.
- Minimum of two (2) years experience in the hospital or home health care field.
- Excellent verbal, written, and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of home health care, patient needs, and concerns in the environment.
About Us:
Sphinx Home Health is a Joint Commission accredited home health care agency dedicated to delivering high-quality patient care. We are committed to providing a positive and supportive work environment for our employees and strive to make a difference in the lives of our patients and their families.
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