Home Health Intake Coordinator

2 days ago


Sterling Heights, Michigan, United States SPHINX HOME HEALTH CARE Full time
Job Title: Home Health Intake Coordinator

At Sphinx Home Health, we are seeking a highly skilled and experienced Home Health Intake Coordinator to join our team. As a key member of our intake team, you will be responsible for receiving and processing incoming referrals in accordance with home health care rules and regulations.

Key Responsibilities:

  • Receiving and processing incoming referrals from hospitals, physician's offices, and other healthcare facilities.
  • Verifying patient eligibility for home health care services and submitting necessary authorizations requests.
  • Validating referring physician's license and NPI number and entering it in the EMR system.
  • Collaborating with the office manager to ensure timely assignment of staff and efficient patient care.
  • Providing exceptional customer service to patients, caregivers, and healthcare professionals.
  • Maintaining accurate and up-to-date patient records and charts.
  • Performing follow-up calls to patients to ensure satisfaction with home care services.
  • Assisting with physician's orders mail out and sending discharge letters to referring physicians.

Requirements:

  • College graduate or comparable experience in intake functions.
  • Minimum of two (2) years experience in the hospital or home health care field.
  • Excellent verbal, written, and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of home health care, patient needs, and concerns in the environment.

About Us:

Sphinx Home Health is a Joint Commission accredited home health care agency dedicated to delivering high-quality patient care. We are committed to providing a positive and supportive work environment for our employees and strive to make a difference in the lives of our patients and their families.



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