Seasonal Bank Teller

5 days ago


Elk Grove Village Illinois, United States First American Bank Full time
Job Summary

First American Bank is seeking a Seasonal Bank Teller to join our team. As a Seasonal Bank Teller, you will be responsible for providing exceptional customer service and performing various banking transactions.

Key Responsibilities
  • Customer Service: Manage customer experience, ensuring satisfactory service standards and appropriate resolutions are achieved.
  • Teller Services: Provide teller services including, performing customer transactions, processing cash advances, depositing currency, ordering coin, and other teller services.
  • Special Services: Provide special services as needed, including, issuing official checks and processing cash advances, coin deposits, coin orders and foreign currency.
  • Balance and Replenish: Balance teller cash drawer daily, as well as review, scan and balance customers deposits and withdrawals.
  • Collaboration: Collaborate with branch colleagues to ensure a cohesive customer experience tailored to individual needs, resulting in a comprehensive banking relationship.
  • Sales and Referrals: Utilize tools and resources to strategically recommend products and services to encourage customers to meet with branch staff.
  • Risk Management: Analyze and identify risks while conducting customer transactions. Utilize compliance and fraud training to accurately respond and escalate suspicious activity to the appropriate department.
Requirements
  • Education: High School degree or equivalent.
  • Experience: Minimum one year of cash handling experience required. Teller experience preferred.
  • Skills: Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
  • Travel: Occasional travel to other First American Bank locations to assist other branches, Bank functions, and training facilities required.

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