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Administrative Assistant

2 months ago

Salt Lake, Utah, United States TWIN OAKS ASSISTED LIVING AND MEMORY CARE Full time
Job Description

**Job Summary**

The Administrative Assistant of Twin Oaks Assisted Living and Memory Care plays a vital role in the community as a whole. They are responsible for being a liaison for the community to all family members, guests, vendors, and staff. This person must convey a positive image of the facility and have a genuine, caring interest in working with elderly people.

**Key Responsibilities**

  • Demonstrate positive interpersonal relations in dealing with employees, residents, residents' families, visitors, and coworkers in a professional and confidential manner.
  • Initiate and participate in quality assurance and quality improvement activities based on the four components; resident satisfaction, employee satisfaction, process/system refinement, and financial impact.
  • Demonstrate the ability to embrace and project the values of the community: compassion, positivity, respectful communication, responsibility, trust, community, safety, respect, teamwork, partnership, service, integrity, efficiency, and financial responsibility.
  • Be cheerful and helpful so it is a pleasure for others to participate.
  • Communicate accurate and pertinent information to facilitate effective and efficient resident care.
  • Apply problem-solving and conflict resolution skills.
  • Maintain awareness of governmental, societal, legal, environmental, and competitive factors that affect the facility.
  • Work to establish a group culture to enable Twin Oaks to function as a whole.

**Administrative Duties**

  • Greet guests and answer the community phone in a timely and friendly manner.
  • Assist Administration with any administrative duties such as making copies, typing documents, sending emails.
  • Assist Activity Director in producing monthly community newsletter.
  • Assist residents with scheduling transportation, signing in and out, purchasing guest meals and stamps/copies.
  • Assist Marketing with written correspondence with prospects and fliers for special events.

**Regulatory and Legal**

  • Comply with facility's policies and procedures and recommend changes as necessary.
  • Bring the attention of the Executive Director/Assistant Executive Director to any concerns with staff or residents that arise.
  • Ensure compliance to policies relating to work site safely, blood-borne pathogens, hazard communication, and infection control.
  • Ensure compliance with respect to risk management; death, the dying, and the aging process; fire safety; disaster preparedness; residents' rights; and grievance procedures.

**Requirements**

  • High School diploma or equivalent.
  • Certification from a physician, nurse practitioner, or other health professional to verify no communicable diseases, open skin lesions, or any other health problems that would interfere with job performance.
  • No previous felony conviction, or conviction for fraud of the federal government.
  • Criminal background check (BCI).
  • TB test.
  • 18+ years of age.

**Preferred Qualifications**

  • Prior experience in receptionist/administrative assistant position.

**Work Environment**

This position requires the ability to work under time pressures. Physical demands include sitting, standing, bending, reaching, light lifting, and walking. Standing, for long periods of time (up to 2-4 hours per day) may be required. Lifting, on an occasional basis (up to twenty-five pounds) may be required. This position requires a full range of body motion including manual dexterity and hand-eye coordination. The position also requires hearing to normal range and corrected vision. Occasional stress related to a fast-paced environment is also anticipated.