Patient Care Coordinator

2 weeks ago


Minneapolis, Minnesota, United States Northern Edge Chiropractic Full time
Job Overview

Salary: $17 - $20 DOE

Position Summary

Northern Edge Chiropractic is a rapidly expanding wellness clinic located in Plymouth, MN. We are seeking a motivated, cheerful, and sociable individual to support patient care and manage front desk operations. The ideal candidate will possess a positive demeanor, excel in teamwork, demonstrate attention to detail, and effectively handle multiple tasks while showcasing exceptional communication and organizational abilities in a dynamic work setting.

This is a full-time role, with hours that may vary slightly each week based on operational needs. Our current service hours are: M/W: 8am-12pm and 2pm-6pm, T/Th: 12pm-6pm and F: 8am-1pm.

Key Responsibilities

  • Overseeing patient flow
  • Assisting patients with passive therapy setups
  • Clearly communicating services to patients and prospective clients
  • Delivering outstanding customer service
  • Handling phone and email inquiries
  • Coordinating patient appointments
  • Processing payments (co-pays, cash transactions)
  • Maintaining patient records (intake forms, ledgers, emails, insurance details)
  • Performing light cleaning duties
  • Executing office tasks (scanning, faxing, etc.)

Qualifications

  • High school diploma is required
  • Bachelor's degree is preferred
  • Two years of experience in healthcare settings is preferred
  • Able to thrive in a fast-paced environment while maintaining a positive and energetic attitude
  • Understanding of basic insurance concepts
  • A desire for professional and personal growth
  • Willingness to be coached and develop skills


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