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Patient Access Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Driscoll Children's Hospital. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers, ensuring a positive and compassionate experience.
- Accurately create patient encounters in our patient accounting systems, verifying insurance benefits and documenting findings in a timely manner.
- Collect and enter patient demographics into our systems, ensuring accuracy and attention to detail.
- Facilitate referral intake, gathering necessary information and communicating with patients and providers as needed.
- Collaborate with our team to ensure efficient and effective patient access, resolving issues and concerns in a professional and courteous manner.
- High school diploma or equivalent required; 1-3 years of related experience and/or training preferred.
- Must be bilingual and possess 4-5 years of medical office or hospital experience.
At Driscoll Children's Hospital, we value our employees as family and offer a supportive and inclusive work environment. As a Patient Access Representative, you will have the opportunity to make a meaningful impact on the lives of our patients and families, while developing your skills and expertise in a dynamic and growing healthcare organization.
