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Customer Service Representative

2 months ago


Honolulu, Hawaii, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Return Representative. In this role, you will be responsible for assisting customers with the return of their rental cars, ensuring a seamless and positive experience.

Key Responsibilities
  • Meet and greet customers, securing keys and recording mileage, gas levels, and damage to our cars
  • Check our cars into our computer system while providing excellent customer service
  • Work outdoors in a fast-paced environment, interacting with customers and colleagues
  • Collaborate with team members to ensure efficient and effective customer service
What We Offer
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training to learn our business and enhance your professional skills
  • Paid time off
  • Medical, dental, and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to stand, walk, or move throughout rental lot, enter/exit vehicles for prolonged periods, and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
About Us

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget, and Zipcar. We are shaping the future of our industry and want you to join us in our mission to provide exceptional customer service and innovative solutions.