Front Desk Associate
5 days ago
**About the Role:**
We are seeking a highly motivated and customer-focused individual to join our Front Desk team as a Front Desk Associate. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.
Salary: $20-22 per hour, depending on experience
About the Job:
- Welcome guests with warmth and professionalism, handling check-ins, check-outs, and reservations to ensure a smooth arrival and departure experience.
- Deliver outstanding customer service by promptly addressing guest requests and concerns, aiming to exceed expectations.
- Coordinate seamlessly with housekeeping and maintenance teams to meet owner and guest needs, fostering smooth communication across departments.
- Oversee incoming and outgoing mail and packages, supporting administrative tasks like filing, data entry, and record-keeping.
- Keep the front desk area tidy and organized, contributing to a safe, clean, and well-maintained property environment.
Requirements:
- A high school diploma or equivalent (preferred)
- Previous front desk experience is a plus
- Maintain a professional appearance and possess a friendly, helpful demeanor to address guest needs and concerns
- Strong verbal and written communication skills
- Ability to multitask efficiently, handling calls, check-ins, and more simultaneously
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