Resort Guest Services Representative

3 weeks ago


Avon, Colorado, United States East West Family Of Companies Full time
Job Description

We're seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Highlands Lodge in Beaver Creek, CO.


About the Job
  • As a Guest Service Agent, you will be responsible for delivering exceptional guest service, creating memorable experiences, and exceeding our high standards.
  • You will work closely with our team to ensure seamless operations, maintain a high level of cleanliness, and provide outstanding customer service.

Responsibilities
  1. Welcome guests with a warm smile and assist with luggage and check-in/check-out.
  2. Deliver firewood and transport items to rooms to ensure a smooth and enjoyable stay for our guests.
  3. Keep the Front Desk and shared spaces immaculate to maintain a welcoming atmosphere.
  4. Conduct pre-arrival checks to ensure everything is perfect for our guests' stay.
  5. Educate guests about the property's amenities and services, providing top-tier customer service.

Salary and Benefits

This part-time seasonal role offers a competitive salary of $20-$22 per hour, plus any tips received for assistance with guest luggage. Additionally, you will enjoy onsite parking, flexible schedules, and ski breaks, as well as a comprehensive benefits package designed to support your well-being and career growth.



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