Supply Chain Operations Manager

4 weeks ago


Nashville, Tennessee, United States Amazon Full time

Amazon Freight External Operation's Team Overview

We are seeking a highly motivated Supply Chain Manager to lead the management of daily freight movements for our Enterprise Shippers.

Our mission is to provide exceptional operational shipper support in the world of freight. We strive to deliver the highest level of professionalism to our customers.

Key Responsibilities

  • Continual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
  • Develop performance metrics to assist with driving business results
  • Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations
  • Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use
  • Understand the business impact of the trends and make decisions that make sense based on available data
  • Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
  • Author and present weekly findings and the variances to goals, and present these finding in a review forum
  • Propose improvements to our optimization software and other tools for ease of use as well as efficacy

Basic Qualifications

  • 3+ years of team management experience
  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of delivering cross functional projects experience
  • 1+ years of supply chain experience
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • Experience implementing repeatable processes and driving automation or standardization
  • Experience in data mining, data management, reporting, and SQL queries

Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


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