Principal Supply Chain Program Manager, North America Supply Chain

3 weeks ago


Nashville, Tennessee, United States Amazon Full time
Job Summary

This role is responsible for owning the creation of ramp to peak including arc changes for Amazon's North America Customer Fulfillment (NACF) Supply Chain Strategy team.

Key Responsibilities
  • Design and model supply chain solutions to drive strategic initiatives and build and optimize Amazon's supply chain network.
  • Partner with cross-functional teams to identify simple, customer-centric solutions for complex supply chain problems.
  • Cultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimization.
  • Model and drive best practices, identify customer experience opportunities, and present findings/resolutions in cross-team meetings.
  • Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence.
  • Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels.
  • Develop and negotiate agreements to reduce risk, manage supplier relationships, and drive performance improvements.
  • Manage trade-offs, clearly presenting ramifications of actions/goals to leadership for decision-making.
  • Troubleshoot current problems and analyze root causes to establish scaled mechanisms for resolution.
  • Facilitate supply chain analysis to identify improvement opportunities and scale processes across businesses.
  • Lead operational excellence as a change leader, proposing network-wide solutions to improve supply chain health.
  • Influence without authority, leveraging relationship-building strengths to deliver on large strategic initiatives.
Requirements
  • 7+ years of working cross functionally with tech and non-tech teams experience.
  • 7+ years of program or project management experience.
  • 7+ years of managing, analyzing and communicating results to senior leadership experience.
  • 7+ years of working cross functionally across several teams experience.
  • 10+ years of supply chain experience.
  • Bachelor's degree.
  • Experience implementing repeatable processes and driving automation or standardization.
  • Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
  • Experience delivering projects within scope, time, budget and quality.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit



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