Branch Service Manager

1 day ago


Arlington, Virginia, United States BankTalent HQ Full time
Branch Service Manager

At BankTalent HQ, we're committed to creating a workplace where everyone counts. Our team is dedicated to delivering exceptional customer service and supporting the growth of businesses, families, and communities. We're seeking a Branch Service Manager to lead our Arlington Highlands banking center in Arlington, TX.

Key Responsibilities:
  • Manage the banking center's service, operations, and sales functions to achieve strategic goals.
  • Lead a team of employees, providing training, coaching, and mentoring to ensure their success.
  • Develop and implement sales and service strategies to drive business growth and customer satisfaction.
  • Resolve complex client complaints and questions, ensuring exceptional customer experience.
  • Monitor and maintain compliance with bank policies, procedures, and regulatory requirements.
  • Collaborate with the Branch Manager to achieve business objectives and drive results.
Requirements:
  • 4+ years of experience in customer service, retail banking, sales, or a related field.
  • Banking management and branch operations experience is highly desirable.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient knowledge of banking products, processes, and procedures.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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