Lead SAP Vistex Specialist
2 weeks ago
About Us
Artmac Soft LLC is a forward-thinking technology consulting firm focused on delivering cutting-edge IT solutions and services tailored to meet the needs of our clients.
Position Title: Senior SAP Vistex Consultant (Paybacks & Chargebacks Module)
Employment Type: W2
Experience Required: 8-12 years
Work Location: Remote
Key Responsibilities:
- Demonstrated expertise in configuring SAP Vistex and SAP SD modules.
- Proficient in ABAP programming, collaborating effectively with developers to implement new features.
- In-depth understanding of Vistex Paybacks & Chargebacks, Billback Claims Management, Ship & Debit processes, and Accruals & Settlement methodologies.
- Experience managing VAT tax configurations within Vistex for European markets.
- Knowledgeable in EDI IDOC processes for managing claims and agreements.
- Familiarity with ITSM/Service Desk ticketing systems, such as ServiceNow.
- Strong analytical skills to prioritize incidents based on their impact on business operations.
- Exceptional communication abilities, with experience in drafting functional documentation.
- Global support experience in Vistex across multiple regions including the US, Asia, and Europe.
- Understanding of Customer and Material master data utilized in Vistex operations.
- Preparation of functional and technical specifications for enhancements, along with unit and system testing.
- Development of test scripts for all business processes and support for integration testing.
- Management of EDI IDOC for both outbound and inbound claim creation, as well as claim and agreement responses.
- Delivery of enhancements following a Software Delivery Lifecycle (SDLC) methodology.
- Provision of comprehensive Vistex support globally, ensuring timely incident resolution.
- Research and troubleshooting of SAP Vistex issues through OSS, including evaluation, application, and testing of OSS notes.
- Preparation of training materials and support for user acceptance testing (UAT).
- Effective communication with clients and users, providing solutions and technical assistance.
- Management of new enhancement requests, gathering business requirements, and ensuring successful project delivery.
- Bachelor's degree in Software Engineering or Computer Science.
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