Lead SAP Vistex Specialist

2 weeks ago


Cincinnati, Ohio, United States Artmac Soft LLC Full time
Job Overview

About Us

Artmac Soft LLC is a forward-thinking technology consulting firm focused on delivering cutting-edge IT solutions and services tailored to meet the needs of our clients.

Position Title: Senior SAP Vistex Consultant (Paybacks & Chargebacks Module)

Employment Type: W2
Experience Required: 8-12 years
Work Location: Remote

Key Responsibilities:

  • Demonstrated expertise in configuring SAP Vistex and SAP SD modules.
  • Proficient in ABAP programming, collaborating effectively with developers to implement new features.
  • In-depth understanding of Vistex Paybacks & Chargebacks, Billback Claims Management, Ship & Debit processes, and Accruals & Settlement methodologies.
  • Experience managing VAT tax configurations within Vistex for European markets.
  • Knowledgeable in EDI IDOC processes for managing claims and agreements.
  • Familiarity with ITSM/Service Desk ticketing systems, such as ServiceNow.
  • Strong analytical skills to prioritize incidents based on their impact on business operations.
  • Exceptional communication abilities, with experience in drafting functional documentation.
  • Global support experience in Vistex across multiple regions including the US, Asia, and Europe.
  • Understanding of Customer and Material master data utilized in Vistex operations.
  • Preparation of functional and technical specifications for enhancements, along with unit and system testing.
  • Development of test scripts for all business processes and support for integration testing.
  • Management of EDI IDOC for both outbound and inbound claim creation, as well as claim and agreement responses.
  • Delivery of enhancements following a Software Delivery Lifecycle (SDLC) methodology.
  • Provision of comprehensive Vistex support globally, ensuring timely incident resolution.
  • Research and troubleshooting of SAP Vistex issues through OSS, including evaluation, application, and testing of OSS notes.
  • Preparation of training materials and support for user acceptance testing (UAT).
  • Effective communication with clients and users, providing solutions and technical assistance.
  • Management of new enhancement requests, gathering business requirements, and ensuring successful project delivery.
Qualifications:
  • Bachelor's degree in Software Engineering or Computer Science.


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