Patient Service Representative

2 days ago


Mt Pleasant, South Carolina, United States US Radiology Specialists Full time
Join Our Team as a Patient Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Service Representative at American Health Imaging. As a key member of our team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.

Key Responsibilities:
  • Schedule patients for diagnostic exams and procedures with accuracy and efficiency
  • Assist with authorization and verification processes to ensure seamless patient flow
  • Provide excellent customer service to patients and families, addressing their concerns and needs in a timely and professional manner
  • Manage multiple phone lines and respond to patient inquiries with a high level of professionalism
  • Process requests and filing of patient records with attention to detail and accuracy
Requirements:
  • 1-4 years of experience in a medical office setting or hospital
  • Experience in authorizations and insurance verification is a plus
  • Ability to handle high patient volume and multitask with ease
  • Strong customer service and computer skills
  • Medical terminology knowledge is a plus

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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