Patient Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Patient Service Representative at American Health Imaging. As a key member of our team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.
Key Responsibilities:- Schedule patients for diagnostic exams and procedures with accuracy and efficiency
- Assist with authorization and verification processes to ensure seamless patient flow
- Provide excellent customer service to patients and families, addressing their concerns and needs in a timely and professional manner
- Manage multiple phone lines and respond to patient inquiries with a high level of professionalism
- Process requests and filing of patient records with attention to detail and accuracy
- 1-4 years of experience in a medical office setting or hospital
- Experience in authorizations and insurance verification is a plus
- Ability to handle high patient volume and multitask with ease
- Strong customer service and computer skills
- Medical terminology knowledge is a plus
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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