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Patient Access Representative
2 months ago
We are seeking a highly skilled and detail-oriented Registrar - Patient Access to join our team at Titus Regional Medical Center.
Job Summary:The Registrar - Patient Access is responsible for registering patients who come into the hospital/clinic for any type of treatment during all shifts, including overnight and on weekends. This role requires excellent customer service and communication skills to obtain patient data and route patients to the appropriate area.
Key Responsibilities:- Greet patients, answer phones, and make appointments.
- Complete all portions of patient registration in Electronic Health Record.
- Ensure that all forms, including patient demographics, insurance information, and required consents, have been completed.
- Verify patient insurance coverage to determine patient liabilities, including copays, deductibles, and coinsurance.
- Calculate charges and payment due for self-pay patients.
- Prepare daily reports showing daily collections and verify deposit information.
- Maintain monthly collection goal.
- Maintain QA of 98%.
- Perform all other duties as assigned.
- Adhere to and follow all patient experience initiatives.
- Reports to and departs from work on time and as scheduled.
- Must be able to deal with stress while maintaining composure.
- Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
- At least one year of office experience is preferred.
- High school diploma or equivalent preferred.
- Bilingual in English and Spanish is preferred.
This role requires working in a fast-paced environment with frequent interruptions. The ability to multitask and prioritize tasks is essential. The Registrar - Patient Access will work in a team environment alongside clerks and other Patient Access Representatives.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams. If you are a detail-oriented and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
