Customer Service Representative

4 days ago


Hatfield, Massachusetts, United States Walmart Full time
Job Overview

This role focuses on providing exceptional customer service, ensuring a safe and secure shopping environment, and preventing loss at store entrances. The role includes verifying purchases, assisting with returned items, and maintaining a welcoming atmosphere for customers.

Benefits & Perks

At Walmart, we offer competitive pay, performance-based incentive awards, and a range of benefits to support your well-being. These include medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance. You'll also receive paid time off, including parental leave, family care leave, bereavement, jury duty, and voting. Additionally, you'll have access to short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

What You'll Do

As a Customer Service Representative, you'll be responsible for greeting and thanking customers, verifying purchases, and assisting with returned items. You'll also help maintain a safe and secure shopping environment, ensuring that our store entrances are secure and our customers feel welcome. If you're passionate about delivering exceptional customer service and ensuring a safe shopping environment, this role may be the perfect fit for you.

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