Sales Support Specialist

1 week ago


Jersey City, New Jersey, United States Texas Book Company Full time


Retail Sales Support Role

BibliU Campus (formerly Texas Book Company) stands as a premier provider of textbooks and management services tailored for college bookstores across the Southwest. Our focus has always been on delivering exceptional customer satisfaction, fostering long-term relationships, and maintaining a commitment to excellence. We are currently in search of a dynamic and enthusiastic individual to fill the role of full-time sales support in Jersey City, NJ.

Position Overview:

In this role, you will collaborate closely with store leadership to ensure the college bookstore operates smoothly, prioritizing outstanding customer service and an exceptional shopping experience. Your responsibilities will encompass one or more of the following areas:

Customer Service
  • Uphold a well-organized and visually appealing retail environment.
  • Engage with customers by providing informative assistance on the sales floor.
  • Accurately and efficiently process customer transactions at the point of sale.
Textbook Department
  • Assist customers in locating their required course materials.
  • Manage merchandising and stocking to create a customer-friendly shopping atmosphere.
  • Support daily maintenance tasks to achieve sales and customer service objectives.
Shipping / Receiving
  • Help with the check-in and stocking of products.
  • Maintain an organized back-stock area for efficient restocking on the sales floor.
  • Prepare outgoing shipments for customer orders and merchandise returns.
Qualifications:

1-2 years of experience in a retail setting is preferred but not mandatory.

A positive and friendly demeanor.

Ability to work effectively within a team.

Strong customer service and communication skills.

A willingness to learn and adapt.

Compensation will be commensurate with experience. We provide a competitive benefits package, including health insurance, a 401(k) savings plan with matching contributions, and vacation time.



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