Enterprise Support Specialist
4 weeks ago
Paladin Consulting is seeking a skilled Enterprise Support Specialist to provide technical assistance to our clients. The ideal candidate will have a strong background in customer service and experience with enterprise-level software support.
- Provide technical support to end-users via phone, email, and in-person
- Respond to and resolve technical issues in a timely manner
- Maintain office technology and ensure smooth operation
- Deliver exceptional customer service and support
- Collaborate with internal teams to resolve complex technical issues
Requirements:
- 5+ years of experience in enterprise-level software support
- Strong customer service skills and ability to work with diverse clients
- Experience with remote software tools and lifecycle management
- Knowledge of MS Intune, Active Directory, and other enterprise-level software
Paladin Consulting is an EEOC employer and offers a dynamic work environment.
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