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Branch Operations Manager

2 months ago


Madison, Wisconsin, United States Citizens Bank Full time

Position Overview:

The Branch Operations Manager plays a crucial role in overseeing the daily operations of a financial institution's branch. This position requires a strong leader who can effectively manage staff and ensure exceptional customer service.

Key Responsibilities:

  • Manage branch operations to achieve financial goals and enhance customer satisfaction.
  • Lead and develop a team of banking professionals, fostering a culture of excellence.
  • Ensure compliance with all banking regulations and internal policies.
  • Analyze branch performance metrics and implement strategies for improvement.

Qualifications:

Ideal candidates will possess strong leadership skills, a background in retail banking, and a commitment to providing outstanding service to clients.