Care Coordinator

19 hours ago


Rancho Cucamonga, California, United States Inland Empire Health Plan Full time
About the Role

We are seeking a highly skilled Care Coordinator - Enhanced Care Management to join our team at Inland Empire Health Plan (IEHP). As a key member of our Enhanced Care Management team, you will play a vital role in facilitating and supporting our team activities to enhance Member activation in their own health and wellness practices.

Key Responsibilities
  • Work effectively with the integrated Enhanced Care Management team to facilitate and support team activities.
  • Engage with Members to enhance their activation in their own health and wellness practices.
  • Support the Enhanced Care Management team with administrative duties.
  • Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community.
  • Collaborate with the clinical Team Members to develop and implement treatment plans.
  • Build and maintain positive working relationships with Providers.
  • Engage with Members using evidence-based approaches to promote collaboration and increase their sense of control over their whole health.
Qualifications
  • Two years of customer service experience in any setting.
  • High school diploma or GED required.
  • Valid California Driver's license and valid automobile insurance.
  • Knowledgeable about evidenced-based communication strategies.
  • Understanding of and sensitivity to multi-cultural community.
  • Understanding of and sensitivity to mental health conditions and addictive disorders.
  • Bilingual (English/Spanish) - written and verbal skills preferred.
About IEHP

IEHP is a leading health plan dedicated to providing high-quality healthcare services to our Members. We are committed to incorporating our Quality Program goals, including HEDIS, CAHPS, and NCQA Accreditation, to ensure the best possible outcomes for our Members.

What We Offer
  • Competitive salary with annual merit increase.
  • Team bonus opportunities.
  • Generous paid time off - vacation, holidays, sick.
  • State-of-the-art fitness center on-site.
  • Medical Insurance with Dental and Vision.
  • Paid life insurance for employees with additional options.
  • Short-term, and long-term disability options.
  • Pet care insurance.
  • Flexible Spending Account - Health Care/Childcare.
  • Wellness programs that promote a healthy work-life balance.
  • Career advancement opportunities and professional development.


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