Bank Teller

6 days ago


Lancaster, Pennsylvania, United States M&T Bank Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers and resolving routine customer problems in a timely manner.

Key Responsibilities:

  • Provide exceptional customer service to branch customers, responding to their needs and resolving issues in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and transfers, in an accurate and efficient manner.
  • Actively engage with customers to understand their needs and deliver solutions that meet their expectations.
  • Participate in lobby management, meeting and greeting customers, and proactively addressing their immediate needs.
  • Accurately balance and process customer transactions, following Bank Policy and procedures.
  • Take ownership of escalated account services issues, working with internal teams to resolve customer complaints and concerns.
  • Complete branch-related operational activities, including cash ordering, vault management, and ATM maintenance.
  • Process customer/account maintenance, including account openings, closings, and updates.
  • Adhere to applicable compliance and operational risk controls, ensuring that all activities are conducted in accordance with Company and regulatory standards.
  • Promote a culture of diversity and inclusion, reflecting the values and brand of M&T Bank.

Requirements:

  • High school diploma or equivalent (GED) and a minimum of 6 months customer service experience, including data entry and/or cash handling experience.
  • Proven verbal communication skills, with the ability to effectively interact with customers and internal teams.
  • Proven interpersonal skills, with the ability to work collaboratively in a fast-paced environment.
  • Proven ability to demonstrate exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
  • Well-organized, with strong time management and prioritization skills.
  • Proficient with internet user-level technology, with the ability to learn and adapt to new systems and processes.

Preferred Qualifications:

  • Bilingual based on branch needs.

Physical Requirements:

  • Ability to stand for long periods of time.
  • Prolonged use of hands and fingers.
  • Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
  • Ability to read fine print.
  • Ability to interact with customers in an open face-to-face work environment.

  • Relationship Banker

    6 days ago


    Lancaster, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Job SummaryWe are seeking a skilled Relationship Banker to join our team at First National Bank of Pennsylvania. As a Relationship Banker, you will be responsible for developing and maintaining relationships with our customers, providing exceptional customer service, and identifying opportunities to sell and cross-sell our products and services.Key...


  • Lancaster, Pennsylvania, United States First National Bank of Pennsylvania Full time

    Job SummaryWe are seeking a skilled Relationship Banker to join our team at First National Bank of Pennsylvania. As a Relationship Banker, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional customer service, and identifying opportunities to grow our business.Key ResponsibilitiesClient...


  • Lancaster, Pennsylvania, United States Univest Financial Corporation Full time

    About the RoleWe are seeking a highly motivated and customer-focused Part Time Sales and Service Representative to join our team at Univest Financial Corporation. As a key member of our team, you will be responsible for developing and maintaining personal banking relationships with new and existing customers, providing quality customer service, and guiding...


  • Lancaster, Pennsylvania, United States LINKBANK Full time

    Job Summary:This role is responsible for delivering exceptional customer experiences at LINKBANK's solution centers. The ideal candidate will possess excellent communication skills, a positive attitude, and a willingness to learn and adapt to the needs of our clients.Key Responsibilities:Client Service: Provide needs-based solutions to clients through...


  • Lancaster, Pennsylvania, United States LINKBANK Full time

    Job Summary:This role is responsible for delivering exceptional customer experiences at LINKBANK's solution centers. The ideal candidate will possess excellent communication skills, a positive attitude, and a willingness to learn and adapt to the needs of our clients.Key Responsibilities:Client Service: Provide needs-based solutions to clients through...


  • Lancaster, Pennsylvania, United States LINKBANK Full time

    Job SummaryThis role is responsible for delivering exceptional client experiences at LINKBANK solution centers. The ideal candidate will possess a positive attitude, strong communication skills, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesClient Service DeliveryProvide needs-based client solutions through in-person,...


  • Lancaster, Pennsylvania, United States LINKBANK Full time

    Job SummaryThis role is responsible for delivering exceptional client experiences at LINKBANK solution centers. The ideal candidate will possess a strong ability to provide needs-based solutions, process transactions efficiently, and maintain accurate records.Key ResponsibilitiesClient Service Delivery: Provide superior client service to all members of...


  • Lancaster, United States Mission Bank Full time

    Job DescriptionJob DescriptionWe are seeking an Operations Supervisor at our Lancaster Business Banking Center! The Operations Supervisor directly reports to the Business Banking Center Lead and is responsible for providing superior specialized service to our customers through managing and staffing the Operations area of a less complex full-service office....


  • Lancaster, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...


  • Lancaster, Ohio, United States Unified Bank Full time

    Job Title: Customer Service RepresentativeJob Summary:Unified Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our Retail Banking team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, processing bank transactions, and recommending products and...

  • Teller

    1 month ago


    Lancaster, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Teller

    3 months ago


    Lancaster, United States M&T Bank Full time

    Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated...

  • Universal Banker

    2 months ago


    Lancaster, United States Traditions Bank Full time

    The Universal Banker serves in an advisory role to build relationships with existing/new customers by cross selling the Banks products and services and related features. Actively prospects for new clients to contribute to the team goals. This individual is able to provide exquisite customer service and process teller transactions accurately and efficiently....

  • Universal Banker

    1 month ago


    Lancaster, United States Traditions Bank Full time

    Job DescriptionJob DescriptionThe Universal Banker serves in an advisory role to build relationships with existing/new customers by cross selling the Banks products and services and related features. Actively prospects for new clients to contribute to the team goals. This individual is able to provide exquisite customer service and process teller...


  • Lancaster, Ohio, United States Unified Bank Full time

    Job Title: Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To: Customer Service Supervisor Position Overview: As a vital member of our team, you will play a key role in enhancing the lives and futures of our valued customers and communities. Your primary responsibility will be to deliver an outstanding and cohesive...


  • Lancaster, United States Peoples State Bank Full time

    Job DescriptionJob Description You are... Self-driven: You have superior organizational skills, integrity, and great follow through on tasks. You don't get overwhelmed easily.Naturally curious: You're innovative, creative, and constantly looking for ways to improve.Motivated: You continue to improve your skills, which improve your role as a Retail...

  • Cash Processor

    3 months ago


    Lancaster, United States Brinks Full time

    The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here. Job...


  • Lancaster, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...


  • Lancaster, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...


  • Lancaster, California, United States BankTalent HQ Full time

    About the RoleAt BankTalent HQ, we're seeking a highly skilled Branch Relationship Banker to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients and customers, building strong relationships, and driving sales growth.Key ResponsibilitiesCustomer Service Expertise: Provide top-notch...


  • Lancaster, United States LINKBANK Full time

    Description:General Responsibilities / Job Summary:This employee would create a differentiating experience for all visitors to the solution centers. Responsible for achieving solution center goals through efficient and accurate transaction processing, while providing needs-based client solutions. Essential Functions/Duties:Embrace the LINK corporate values...


  • Lancaster, Ohio, United States PNC Financial Services Group Full time

    Job DescriptionJob ProfilePosition OverviewAt PNC Financial Services Group, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are all committed to providing the best experience for our clients. We collaborate daily to cultivate an inclusive workplace culture where all employees feel respected, valued, and...

  • Vault Processor

    3 months ago


    Lancaster, United States Brinks Full time

    The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here. Job...