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Branch Relationship Banker
2 months ago
At BankTalent HQ, we're seeking a highly skilled Branch Relationship Banker to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients and customers, building strong relationships, and driving sales growth.
Key Responsibilities- Customer Service Expertise: Provide top-notch customer service to clients and customers, resolving issues and concerns in a timely and professional manner.
- Relationship Building: Establish and maintain strong relationships with clients and customers, understanding their financial needs and providing personalized solutions.
- Sales and Growth: Drive sales growth by identifying and pursuing new business opportunities, and cross-selling and upselling existing products and services.
- Financial Services Specialist: Stay up-to-date on all retail products and services, and provide expert advice to clients and customers on their financial needs.
- Cash Handling and Transactions: Process cash transactions, open and update accounts, and originate and close consumer or small business loans.
- High School Diploma or Equivalent: Required, with 1+ years of experience in sales, teller, new accounts, or loan processing, or other directly related experience.
- Financial Sales Experience: Previous experience in a financial sales representative-oriented role is preferred.
- Mathematical and Problem-Solving Skills: Working knowledge of mathematical calculations and standard banking products, services, and transactions.
- Communication and Interpersonal Skills: Proven customer service, interpersonal, and communication skills, both verbal and written.
- Selling and Negotiation Skills: Effective selling, cross-selling, and referral skills, with solid mathematical, problem-solving, and negotiation skills.
- Competitive Compensation: Competitive base salary and bonus structure.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, paid parental leave, and adoption assistance.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
- Work-Life Balance: Flexible work arrangements and a supportive work environment.
