Automotive Parts Specialist
2 weeks ago
Steve Schmitt Inc is seeking a dedicated Parts Counterperson to enhance our operations and deliver outstanding service to our clientele. The successful candidate will thrive in a dynamic and professional environment.
Benefits
- Paid Time Off
- 401K Plan
- Health Insurance Coverage
- Comprehensive Training Programs
- Manage the entire parts sales cycle from initiation to completion.
- Engage with both staff and customers in a courteous and professional manner.
- Effectively communicate regarding the status of customer parts.
- Utilize the parts catalog proficiently when identifying and discussing specific components.
- Handle incoming calls, providing pricing information and additional details to customers.
- Examine body shop estimates to ensure accuracy in parts ordered and pricing alignment.
- Deliver exceptional service to both internal and external clients.
- Retrieve and fulfill orders from inventory while conducting weekly stock checks for accuracy.
- Alert the parts manager about any out-of-stock items or urgent shop supplies.
- Source out-of-stock parts from external suppliers and place emergency orders when necessary.
- Ensure all internal parts requests are accurately billed on service repair orders.
- Process payments from retail customers or secure credit authorizations.
- High School Diploma or equivalent; prior experience in auto parts sales is preferred.
- Motivated to grow within a fast-paced work setting.
- Excellent interpersonal and time management abilities.
- Capable of reading and interpreting safety and maintenance documentation.
- Adept at performing calculations including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Possession of a valid driver's license and a clean driving record.
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