Veterinary Operations Manager

3 weeks ago


Marietta, Georgia, United States PetIQ Full time
Job Overview

PetIQ is seeking a highly skilled Veterinary Operations Supervisor to join our team. As a key member of our veterinary services team, you will be responsible for ensuring the smooth operation of our clinics, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Collect payment, dispense and label medication, and review discharge paperwork with pet parents
  • Knowledgeable in safe restraint of pets for wellness procedures, including vaccines, nail trims, and microchipping
  • Works together with office leadership to coach, mentor, and inspire veterinary clinic assistants
  • Maintains a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
  • Responsible for all aspects of the clinic, including recording accurate and detailed pet records and bio notes, reporting incidents, and submitting paperwork
  • Shares responsibility of driving the van to and from clinics, loading and unloading equipment, and maintaining accurate product counts
  • Promotes a culture of safety and lives our values while reinforcing our brand promise with pet parents, partners, and team members
Requirements
  • Must be 18 years of age or older
  • Valid driver's license
  • Ability to work weekends, varied weekdays, and times, occasional overnights, and prolonged periods in the field
  • Reliable transportation to and from work
  • Present professional appearance and positive conduct
  • Punctuality and dependability are highly valued
Preferred Qualifications
  • Previous customer service sales experience
  • Previous leadership experience
  • Navigate computer hardware, including iPads and Bluetooth devices
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work within a team to meet team goals and objectives
Physical Requirements

Ability to perform the essential job functions consistently safely and successfully, including meeting qualitative and/or quantitative productivity standards.



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