Senior IT Project Manager
4 days ago
At HTML Global, we're seeking a highly skilled Senior IT Project Manager to oversee the implementation of IT projects for our clients. As a key member of our team, you'll be responsible for ensuring successful project delivery from planning through execution.
Key Responsibilities:
- Project Management:
- Develop and implement IT infrastructure and services projects.
- Collaborate with clients to define project scope, objectives, and deliverables.
- Manage project timelines, milestones, and deliverables.
- Ensure project documentation is completed, including technical designs, plans, and reports.
- Technical Support and Engineering:
- Provide Level 2 technical support for escalated issues.
- Implement and configure network, server, storage, and security solutions.
- Assist in the design and delivery of IT infrastructure, including cloud solutions and hardware installations.
- Client Relations:
- Serve as the primary technical point of contact during project delivery.
- Work closely with clients to understand their IT environment and recommend solutions.
Requirements:
- Proven experience in IT infrastructure project management or as a project engineer.
- Strong working knowledge of IT environments, including servers, networks, cloud solutions, and virtualization.
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Experience managing client relationships and delivering outstanding customer service.
Preferred Qualifications:
- Certifications such as CompTIA Network+ or Microsoft Certified: Azure Administrator.
- Experience working with MSPs or in a managed services environment.
About HTML Global:
We're a fast-growing managed IT service provider on Chicago's north shore. Our team works in small groups to service client needs, and we offer a range of benefits, including healthcare, dental, vision, and paid time off.
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