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Financial Operations Coordinator

2 months ago

Norman, Oklahoma, United States ISS Corporate Solutions Full time
About the Role

We are seeking a highly skilled and motivated Client Success Associate to join our team at ISS Corporate Solutions. As a Client Success Associate, you will play a critical role in ensuring the success of our clients by providing exceptional service, support, and expertise.

Key Responsibilities
  • Client Service and Support: Provide timely and effective support to clients, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Product Expertise: Develop and maintain in-depth knowledge of our products and services, including our suite of proxy and corporate governance solutions.
  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions to meet their requirements.
  • Operational Efficiency: Collaborate with internal teams to drive operational excellence, ensuring seamless delivery of services and high-quality results.
  • Performance Metrics: Monitor and analyze key performance metrics, including account renewal rates, client communication, and operational efficiency, to identify areas for improvement and drive business growth.
Requirements
  • Education: Bachelor's or Associate's degree required.
  • Experience: 1-2 years of experience in an account management or client service position, preferably in the financial or corporate governance industries.
  • Skills: Strong interest in finance, with understanding of financial markets and market players; proactive, innovative, motivated, and commercially-aware with strong attention to detail; demonstrated project management skills and excellent organizational and verbal skills.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and mentorship programs.
  • Collaborative Work Environment: Collaborative and dynamic work environment with a team of experienced professionals.
Why Join Us

At ISS Corporate Solutions, we are committed to fostering a culture of diversity and inclusion, and we are proud to offer a range of benefits and programs that support the well-being and success of our employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.