Fitness Equipment Support Technician

2 weeks ago


Cottage Grove, Wisconsin, United States Johnson Health Tech Companies Full time
About the Opportunity: We are seeking a highly skilled Fitness Equipment Support Technician to join our team at Johnson Health Tech Companies. As a key member of our customer service department, you will be responsible for providing technical support to our customers via phone, email, and chat. If you have a passion for delivering outstanding customer experiences and are proficient in troubleshooting complex technical issues, we encourage you to apply for this exciting opportunity.

Salary: $18.00 per hour

About the Role: Our ideal candidate will have a minimum of 1 year of call center experience, with a proven track record of providing top-notch customer service. You will be comfortable working in a fast-paced environment, handling a high volume of customer contacts while maintaining accuracy and efficiency. Strong communication skills, both written and verbal, are essential for success in this role. Additionally, you should be familiar with Microsoft Office suite or comparable software.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat.
  • Maintain accurate records of customer interactions and issue resolutions.
  • Collaborate with internal teams to resolve complex technical issues.
  • Participate in ongoing training and education to stay up-to-date on product knowledge and technical skills.


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