Respiratory Health Specialist

3 weeks ago


GondrecourtleChâteau, Grand Est, United States Advanced Respiratory Full time
About the Role

This is where you can make a meaningful impact on people's lives. At Advanced Respiratory, we are dedicated to improving patient outcomes through innovative medical solutions. As a Patient Intake Specialist, you will play a critical role in ensuring seamless patient experiences and exceeding customer expectations.

Key Responsibilities
  • Verify patient insurance benefits and determine coverage and payer requirements
  • Secure information from patients and caregivers to support medical necessity for reimbursement
  • Review prescribed therapy and its benefits, in-home training process, outcomes monitoring program, and reimbursement process
  • Provide superior customer service and educate patients on therapy benefits and adherence
  • Accurately document events and communications in a timely manner
  • Initiate process for obtaining necessary forms and provide timely follow-up with patients
Requirements
  • 3+ years relevant experience in health insurance and/or durable medical equipment
  • High level of reasoning ability to resolve patient and business issues
  • Strong critical thinking, problem-solving skills, and detail-oriented
  • Outstanding written, verbal, and interpersonal communications and presentation skills
  • Proficient in Microsoft Office Software
What We Offer

We understand compensation is an important factor in your career decision. At Advanced Respiratory, we are committed to equitable pay for all our employees. This position has a base salary range of $41,600 to $62,400, which may vary based on several factors.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation for any part of the application or interview process, please let us know.



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