Customer Service Representative
3 weeks ago
At Oliver's Market, we are seeking a skilled and customer-focused Deli Clerk 2 to join our Taqueria team.
Key Responsibilities:
- Provide exceptional customer service, addressing customer needs and answering questions in a timely and effective manner.
- Maintain thorough knowledge of deli menu, products, and services to ensure accurate ordering and preparation.
- Prepare and serve made-to-order Taqueria menu items, including burritos, tacos, and other items.
- Aid in preparation of Taqueria items, including prep work and packaging.
- Packaging, pricing, and merchandising Taqueria products to meet customer demands.
- Accurately practice FIFO product rotation to minimize and control spoilage and waste.
- Organize, rotate, and stock workstation and department supplies.
- Clean and sanitize work areas, utensils, and equipment to maintain a safe and healthy environment.
- Operate equipment, including price scales, stovetops, and grills.
- Answer phones and pages promptly and courteously.
- Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Immediately report safety hazards and violations to supervisors.
- Perform opening, mid, and closing duties as assigned.
- Work all scheduled shifts and attend required trainings and meetings.
Requirements:
- 18+ years old.
- Basic cooking and grilling skills.
- Team-player who can work independently with minimal supervision.
- Clear and effective communication style, both written and verbal.
- Ability to follow directions and established procedures with attention to detail.
- Ability to effectively prioritize competing tasks in a fast-paced environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Basic math skills.
Benefits:
- Employee Stock Ownership Plan (ESOP)
- Competitive Wages & Benefits
- Medical, Dental, And Vision
- 401(k) retirement
- Employee Discounts
- Paid Time off
- Flex Spending Account for Medical & Dependent Care
- Regular Wage Increases
- Commuter Benefits
- Safety Incentive Program
- Career Development and Growth Opportunities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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