Customer Service Representative

3 weeks ago


Windsor, California, United States Oliver's Market Full time
Job Description

At Oliver's Market, we are seeking a skilled and customer-focused Deli Clerk 2 to join our Taqueria team.

Key Responsibilities:

  • Provide exceptional customer service, addressing customer needs and answering questions in a timely and effective manner.
  • Maintain thorough knowledge of deli menu, products, and services to ensure accurate ordering and preparation.
  • Prepare and serve made-to-order Taqueria menu items, including burritos, tacos, and other items.
  • Aid in preparation of Taqueria items, including prep work and packaging.
  • Packaging, pricing, and merchandising Taqueria products to meet customer demands.
  • Accurately practice FIFO product rotation to minimize and control spoilage and waste.
  • Organize, rotate, and stock workstation and department supplies.
  • Clean and sanitize work areas, utensils, and equipment to maintain a safe and healthy environment.
  • Operate equipment, including price scales, stovetops, and grills.
  • Answer phones and pages promptly and courteously.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Immediately report safety hazards and violations to supervisors.
  • Perform opening, mid, and closing duties as assigned.
  • Work all scheduled shifts and attend required trainings and meetings.

Requirements:

  • 18+ years old.
  • Basic cooking and grilling skills.
  • Team-player who can work independently with minimal supervision.
  • Clear and effective communication style, both written and verbal.
  • Ability to follow directions and established procedures with attention to detail.
  • Ability to effectively prioritize competing tasks in a fast-paced environment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Basic math skills.

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Wages & Benefits
  • Medical, Dental, And Vision
  • 401(k) retirement
  • Employee Discounts
  • Paid Time off
  • Flex Spending Account for Medical & Dependent Care
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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