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Customer Service Specialist

2 months ago

Fort Lauderdale, Florida, United States Orangetheory Full time

**Job Summary**

As a Customer Service/Sales Associate at Orangetheory, you will be responsible for providing exceptional customer service and sales support to our members.

**Key Responsibilities:**

  • **Greet and Engage with Members**: Greet every member who enters the studio with enthusiasm, energy, and knowledge.
  • **Front Desk Operations**: Work at the front desk, answering phones, and responding to member inquiries.
  • **Studio Tours**: Provide informative and engaging studio tours to prospective members.
  • **Membership Sales**: Sell memberships to help the studio thrive and meet sales targets.
  • **Follow-up and Resolution**: Follow up with prospective clients and handle members' concerns in a professional and objective manner, with the goal of resolution.

**What We Offer:**

Orangetheory is a dynamic and fast-paced environment that offers opportunities for growth and development. As a Customer Service/Sales Associate, you will be part of a team that is passionate about delivering exceptional customer service and driving business results.