Healthcare Operations Coordinator
3 days ago
**Overview:**
Banner Physical Therapy is committed to delivering exceptional patient experiences in a welcoming environment. We are seeking a skilled Patient Service Specialist to join our team.
Salary: $18/hour - more based on experience, with opportunities for advancement.
About the Role:
This position requires a highly organized individual who can effectively manage both the patient and business sides of our center. As a Patient Service Specialist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience from check-in to checkout.
Responsibilities:
- Greet new and existing patients, register new patients, and provide information about what to expect during their visit.
- Schedule patient appointments in person or over the phone.
- Communicate regularly with various parties, including attorney offices, insurance companies, and translation companies.
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
- Provide patients with pertinent information about their next appointment as they check out.
- Respond to requests for information from patients, providers, and coworkers.
Requirements:
- High School Diploma or GED required.
- Healthcare experience preferred.
- 1 year of scheduling experience required.
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