Assistant General Manager

4 days ago


San Antonio, Texas, United States stayAPT Suites Lackland Full time
Job Summary

The Assistant General Manager at stayAPT Suites Lackland will oversee daily operations and manage personnel in the absence of the General Manager. This role is responsible for maintaining quality standards, optimizing financial performance, and developing team members. Key responsibilities include delivering excellent guest experiences, managing sales and inventory, and ensuring safety and security processes are in place.

Key Responsibilities
• Deliver exceptional guest experiences and ensure special requests are met
• Manage in-house sales and train associates on selling techniques
• Hire, train, and develop team members to achieve their highest potential
• Coordinate and provide excellence in housekeeping, maintenance, and operations
• Manage online reviews and improve property reputation
• Ensure safety and security processes are followed and utilized
• Manage financial processes and secure cash handling procedures
• Assist in planning and attending guest events

Requirements
• High School Diploma or GED equivalent
• 1+ year hotel or supervisory experience
• Ability to sit, stand, walk, and lift up to 25 pounds

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