Customer Service Representative

5 days ago


Long Island City, United States CITY METAL TRADERS Full time

**Job Summary**

We are seeking an experienced Customer Service Associate to join our team at City Metal Traders, a rapidly growing recycling company. As a key member of our team, you will be responsible for:

  • Providing exceptional customer service and support to our clients.
  • Interacting with customers to purchase various grades of non-ferrous metals, including insulated electrical and communication wires, copper, brass, aluminum, and stainless steel.
  • Managing administrative tasks, customer service, and purchasing operations.
  • Developing and maintaining strong relationships with customers to drive business growth.
  • Staying up-to-date with industry trends and developments to provide expert advice and guidance to customers.
  • Collaborating with cross-functional teams to achieve business objectives.

**Requirements**

  • Experience in customer service, sales, or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of the scrap metal, electric, and plumbing industries is a plus.
  • Bi-lingual skills are a plus.

**What We Offer**

  • A competitive compensation package commensurate with experience.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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