Customer Support Representative

2 weeks ago


New York, New York, United States Ny Management Full time

In response to our clients' continued growth and the ever-expanding need for access to telecommunication and internet devices. We are looking for a Customer Support Representative to serve the Manhattan area. The main objective of the Customer Support Representative is to speak with local customers and present telecommunication and internet options that exceed their needs. Our goal is to provide each eligible person with the security and opportunities that phone and internet service bring.

The right person for this position is a forward-thinking, self-manageable leader hungry for an opportunity to make a difference in their community and grow simultaneously with a dynamic, always-learning team. Together, our communication and technology solutions impact the everyday lives of people in our surrounding communities.

Customer Support Representative Responsibilities:

  • Provide onsite superior customer support to internal and external customers
  • Qualify customers to determine eligibility and availability for specified products
  • Use a POS system to verify customer identity and move forward with the enrollment process
  • Complete the enrollment process and maintain the confidentiality of all private customer information
  • Adhere to all company standards and policies relating to enrollment qualifications, customer support expectations, and our brand representation
  • Engage and act in all areas pertaining to the growth of the program and its objectives and drive resolutions to specified issues
  • Prepare weekly, monthly, and daily reports to track progress toward program goals.
Customer Support Representative Qualifications:
  • One year of customer service, customer support, or sales is highly preferred
  • Proven history of exceeding goals in a fast-paced, high-energy environment
  • Excellent communicator with a high level of emotional intelligence and a naturally caring demeanor
  • Possess a drive to succeed with a "get it done" attitude and solution-oriented mindset
  • Reliable work ethic with the ability to function autonomously or in a team-oriented dynamic
  • Technologically savvy and experienced working with CRM software
#LI-Onsite

  • New York, New York, United States Disability Solutions Full time

    What does a Customer Support Representative do? A Customer Support Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives are genuinely excited to help customers. They're patient, empathetic,...


  • New York, New York, United States InEvent Full time

    CUSTOMER SUPPORT REPRESENTATIVE We look for people who are passionate about customer experience and nurturing relations Your daily goal will be to WOW InEvent's users with your guidance and support, always staying connected with your team. Your experience is not the most important factor here, but your will to learn and make it happen RESPONSIBILITIES...


  • New York, New York, United States Zola Full time

    Zola is looking for upbeat, organized, and empathetic individuals to join our team as a Customer Support Representative. As an agent, you will help newly engaged and recently married couples navigate their wedding planning journey as well as provide support for their wedding guests, family and friends. POSITION HOURS We are currently recruiting for...


  • New York, New York, United States HireTalent Full time

    Job Title: Customer Support RepresentativeDuration: 02 Months on W2Location: RemoteAbout this Role:*** is enhancing its new verticals consumer experience. You will be joining a small team responsible for ensuring that we are able to fulfill customer orders in full to the best of our ability. This role is focused on Live Operations and will include proactive...


  • New York, New York, United States CurbWaste Full time

    Full-Time Salary Hybrid Role (Located in New York City) About the role: This is an amazing opportunity for a Customer Support Representative to join our Customer Success Team. In this role, you will get to work directly with our founding team to deliver the most valuable and joyful experiences for our customers. If you are looking to make a real impact on...


  • New York, New York, United States Skyline Strategies Full time

    Company DescriptionSkyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth.Role DescriptionThis is a full-time on-site role for a Customer Service Representative...


  • New York, New York, United States Skyline Strategies Full time

    Company DescriptionSkyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth.Role DescriptionThis is a full-time on-site role for a Customer Service Representative...


  • New York, New York, United States Pontera Full time

    Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation- from SMB to Fortune 500 RIA...


  • New York, New York, United States 1st All Weather Roofing Co Full time

    Role Description This is a full-time hybrid role for a Customer Service Representative at 1st All Weather Roofing Co. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. The role is based in New York, NY, with the option for some remote work. Responsibilities Is a Team...


  • New York, New York, United States 1st All Weather Roofing Co Full time

    Role Description This is a full-time hybrid role for a Customer Service Representative at 1st All Weather Roofing Co. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. The role is based in New York, NY, with the option for some remote work. Responsibilities Is a...


  • New York, New York, United States Business Development Firm Full time

    Allow your career to flourish with our incomparable upbeat supportive team atmosphere We are a customer-centric, family-focused company with a relentless drive to deliver exceptional value to our clients. Our mission is to build engaged, lifelong relationships, and put our customers at the heart of everything we do. We strive to propel revenue and build...


  • New York, New York, United States Business Development Firm Full time

    Allow your career to flourish with our incomparable upbeat supportive team atmosphere We are a customer-centric, family-focused company with a relentless drive to deliver exceptional value to our clients. Our mission is to build engaged, lifelong relationships, and put our customers at the heart of everything we do. We strive to propel revenue and build...


  • New York, New York, United States Local Firm Hiring ASAP Full time

    About UsLocal Firm Hiring ASAP is a family-focused company that prioritizes building engaged, lifelong relationships with our clients. Our goal is to deliver exceptional value and create a positive culture that supports the growth and development of our team members.The RoleWe're seeking a Quality Customer Service Representative who shares our passion for...


  • New York, New York, United States Hays Recruitment Full time

    Job SummaryHays Recruitment is seeking an experienced Customer Service Representative to join our team in Oriskany, NY or Warwick, RI. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.The ideal candidate will have excellent communication and interpersonal skills,...


  • New York, New York, United States Landry's Full time

    We are looking for Customer Service Representatives who embody our values of teamwork, respect, and excellence. As a Customer Service Representative at Landry's, you will be responsible for:Key AccountabilitiesInteract with customers in a friendly and professional manner, addressing their queries and concerns in a timely and efficient manner.Maintain a clean...


  • New York, New York, United States Walmart Full time

    As a Customer Service Representative at Walmart, you'll have the opportunity to make a real difference in the lives of our members. Your primary responsibility will be to provide exceptional customer service, answering questions, and resolving any issues that may arise. You'll also be responsible for maintaining a clean and organized store environment,...


  • New York, New York, United States PMG Full time

    Customer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...


  • New York, New York, United States Pamina Dolci e Gelato Full time

    About the RoleThe Customer Service Representative will be responsible for providing exceptional customer service, including taking orders, serving gelato, and addressing customer needs. This role requires working weekends (Saturday and Sunday) and involves assisting with daily operations, maintaining a clean and organized environment, and supporting other...


  • New York, New York, United States U-Haul Full time

    Return to Job SearchCustomer Service RepresentativeJob DescriptionAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...


  • New York, New York, United States U-Haul Full time

    Return to Job SearchCustomer Service RepresentativeJob DescriptionAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...