Engagement Coordinator

2 weeks ago

Olympia, Washington, United States HomeGoods Full time
Job Title: Engagement Coordinator

At HomeGoods, we're always looking for talented individuals to join our team. As an Engagement Coordinator, you'll play a key role in promoting a highly satisfied customer experience while driving customer loyalty.

Key Responsibilities:
  • Promote a highly satisfied customer experience through excellent customer service skills
  • Develop and implement strategies to drive customer loyalty and retention
  • Train and mentor frontline associates on policies and procedures
  • Monitor and maintain cash controls, including change funds
  • Assign registers and coordinate breaks to ensure optimal coverage
  • Audit and approve paperwork
  • Maintain a clean and organized store environment
  • Monitor and report any safety hazards
Requirements:
  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Excellent interpersonal and customer service skills
  • Able to lift heavy merchandise and work in a fast-paced environment
  • Experience in retail or supervisory role preferred
Benefits:

As a HomeGoods team member, you'll enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses

And, as a valued member of our team, you'll have access to additional benefits, including:

  • 401(k) match
  • Medical, dental, and vision insurance
  • HSA
  • Health care FSA
  • Life insurance
  • Short- and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick time
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance

We're an equal opportunity employer and welcome applicants from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and have a strong desire to achieve team and individual results, we'd love to hear from you

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