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Customer Engagement Manager
2 months ago
PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in ensuring our stores run smoothly and efficiently, providing a safe and fun environment for our pets and pet parents.
About Your RoleIn this role, you will be responsible for leading a team of retail and pet care associates, ensuring they have the knowledge and skills to provide exceptional customer service. You will also be responsible for creating a personalized shopping experience for our pet parents, setting the standards for customer engagement and ensuring every pet and pet parent has a positive experience in our stores.
About Your CareerPetSmart offers a range of career opportunities, from store management to leadership roles. As a Customer Engagement Manager, you will have the opportunity to develop your leadership skills, gain experience in a different business unit, and tackle new challenges. With over 1,600 stores nationwide, you will have the opportunity to transfer to any location that suits your career goals.
The BenefitsPetSmart offers a competitive hourly rate, ranging from $16.26 to $25.63 per hour, depending on experience. You will also be eligible for a quarterly incentive based on eligible earnings and store performance. As a valued member of our team, you will receive a range of benefits, including comprehensive training and development opportunities.
Equal Opportunities EmployerPetSmart is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates, regardless of age, disability, ethnicity, gender, national origin, race, religion, or sexual orientation. We are proud to be an inclusive and supportive workplace, where everyone has the opportunity to thrive and reach their full potential.
