Group Reservations Coordinator

4 weeks ago


Moreno Valley, California, United States Merge Opportunities Full time
Job Title: Group Reservations Coordinator

At Merge Opportunities, we are seeking a highly skilled Group Reservations Coordinator to join our team. This role will be responsible for managing group reservations and group rooms inventory as part of the convention services process.

Key Responsibilities:
  • Establish initial contact with customers at file turnover
  • Maintain relationships with customers, up to arrival, for all matters pertaining to guest room usage
  • Prepare and submit group rooms recap reports, including tracking and managing group comps, and rebate/commission calculations
Requirements:
  • Expert knowledge of Word, Excel, and Encore/Spirit
  • Excellent multi-tasking and organizational skills
  • Excellent time-management skills
  • Excellent customer service and interface skills
  • Understanding of rooms merchandising and yield management processes

We are committed to diversity, equity, and inclusion, and we strive to reflect the world we care about with teams that achieve and grow together. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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