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Hospitality Ambassador

2 months ago

New York County New York, United States NeueHouse Full time
About the Role

We are seeking a highly skilled and experienced Event Server to join our team at NeueHouse. As an Event Server, you will be responsible for providing exceptional service to our members and guests, ensuring that every event is a success.

Key Responsibilities
  • Provide thoughtful and personal service to develop a rapport with members and guests
  • Ensure the event area is set and ready for service in accordance with the run of show stipulated on the event function sheet
  • Maintain the cleanliness and appearance of the food and beverage catering display
  • Return all event supplies to clean to their proper locations immediately following the event
  • Maintain thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner
  • Proficient use of POS for ordering and billing purposes
  • Execution of the order of service in a timely and accurate manner with the goal of creating memorable service
  • Prepare all food and beverages to the standards of NeueHouse
  • Thorough working knowledge of all beverages: coffee/tea/non-alcoholic/wines/beers/spirits
  • Communicating with the prep kitchen to ensure areas are always fully stocked with food and beverage items, alerting the purchaser when running low on a particular item
  • Maintain cleanliness of areas, including all surfaces and equipment
  • Follow health, safety, and sanitation guidelines
  • Develop and coordinate the organization of various areas of the event supplies storage facilities
Requirements
  • Prior Event Server experience a plus
  • Proficient in brewing methods and espresso machines, etc.
  • Must be able to lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
  • Attendance, Punctuality - consistently at work and on time, ensures work responsibilities are covered when absent
  • Dependability - Follows instructions, responds to management directions, and completes tasks on time
  • Impeccable Customer service - responds promptly to member and guests needs, solicits feedback to improve service, and responds to all member requests (not just F & B related)
  • Incredible teamwork with the ability to balance team and individual responsibilities
  • Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both members and colleagues
What We Offer
  • Competitive salary range: $25.00 an hour
  • Retirement Plan (401k, IRA)
  • Training & Development
  • Free Food & Snack
About Us

NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.