Member Representative III

2 weeks ago


St Louis, Missouri, United States West Community Credit Union Full time
Job Title: Member Representative III

At West Community Credit Union, we are seeking a highly skilled and motivated Member Representative III to join our team. As a key member of our branch staff, you will be responsible for providing exceptional member service, promoting credit union products and services, and ensuring that our members receive the highest level of service.

Key Responsibilities:
  • Member Service: Provide personalized service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Product Promotion: Identify opportunities to promote credit union products and services to members, ensuring that they are aware of the benefits and features of our offerings.
  • Account Maintenance: Perform account maintenance tasks, including opening and closing accounts, processing loan requests, and assisting members with bookkeeping and digital services issues.
  • Team Collaboration: Work closely with other branch staff to ensure that members receive seamless service and that our branch is running efficiently.
Requirements:
  • Education: High school graduate or equivalent level of experience.
  • Experience: One to three years of experience at a full-service financial institution.
  • Skills: Excellent communication and member service skills, basic understanding of credit union philosophy and operations, and ability to operate related computer software.
Working Conditions:

This position requires sitting for most of the day, with occasional standing and walking. The ability to lift up to 10 pounds is also required.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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