Member Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and assisting members with purchasing decisions.
- Resolve member issues and concerns in a timely and professional manner.
- Assist with processing member purchases, returns, and exchanges according to company policies and procedures.
- Maintain knowledge of company policies, procedures, and products to provide accurate information to members.
- Work collaboratively with other associates to achieve sales and customer service goals.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, evenings, and weekends.
- Strong communication and problem-solving skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://one.walmart.com.
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