Receptionist and Customer Service Coordinator
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist-Customer Service Representative at Texas Truck Center. As a key member of our front office, you will be responsible for delivering exceptional customer experiences, managing daily tasks, and supporting our sales and administrative teams.
About Us:
Texas Truck Center is a family-owned and operated business with over three decades of experience in providing top-notch trucks and equipment to customers across the United States and abroad. Our commitment to quality, service, and long-term relationships has earned us a reputation as a trusted partner in the industry.
Responsibilities:
- Front desk duties, including greeting customers, switchboard operation, and handling walk-ins
- Preliminary customer interviews to assess their needs and preferences
- Inventory administration, including maintaining accurate records and updating the customer relations database
- Production of temporary Buyers Tags and uploading truck photos, specifications, and documents to the cloud
- Coordination of transportation and warranty work, as well as outside vendor repairs
- Support for sales and administrative staff in various administrative functions and marketing initiatives
Requirements:
- Exceptional customer service skills and interpersonal communication abilities
- Intermediate to advanced computer skills in Word, Excel, and Outlook
- Strong time management and prioritization skills, with the ability to multitask effectively
- A positive attitude, open communication style, and high initiative
- High school diploma and 3-4 years of relevant experience
Estimated Salary: $45,000 - $60,000 per year
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