DIRECTV Field Service Technician

3 weeks ago

New York, New York, United States Adcomm-MDU Full time
Job Summary

Adcomm MDU is seeking a skilled DIRECTV Field Service Technician to join our team. As a DIRECTV Field Service Technician, you will be responsible for the installation, repair, and maintenance of DIRECTV services in Multi-Dwelling Units (MDUs).

Key Responsibilities:
  • Deliver exceptional customer service during all phases of DIRECTV system installation, troubleshooting, maintenance, and upgrades.
  • Install, upgrade, and repair DIRECTV products in accordance with quality standards.
  • Test DIRECTV satellite dishes and indoor equipment using specialized meters and tools.
  • Replace defective DIRECTV satellite dishes and equipment as needed.
  • Greet customers professionally and ensure installations are completed to their satisfaction.
  • Use eight-foot and twenty-eight-foot ladders for roof installations.
  • Utilize a DIRECTV meter to peak and align satellite signals.
  • Install coaxial cables and set up DIRECTV receivers.
  • Work at heights to install and service DIRECTV equipment, ensuring all services are fully functional.
  • Perform tasks in attics, basements, and crawl spaces, involving bending, kneeling, stooping, crouching, and crawling.

Requirements:
  • High school diploma or equivalent.
  • Previous experience in cable installation, telecommunications, or related field is advantageous.
  • Strong understanding of cable systems, networking concepts, and telecommunications equipment.
  • Proficient in using hand and power tools for installation and repairs.
  • Excellent communication skills and customer service orientation.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to work outdoors in various weather conditions and occasional evenings or weekends.
  • Valid driver's license.
  • Have basic tools, such as adjustable wrenches, screwdrivers, pliers, cable strippers, cutters, coax and Cat 5/6 crimpers, cordless drills, and Ethernet punch down tools.
  • Have equipment, such as cable testers, multimeters, connectors, QAM meters, and AIM meters.

About Adcomm MDU:
Adcomm MDU Services, LLC is one of the fastest-growing Internet and Video Services providers for multi-tenant residential and commercial customers nationwide. The company owns and operates state-of-the-art fiber/wireless networks within each building, allowing them to deliver reliable, guaranteed-speed Internet, Managed Wi-Fi, and Video Services to its customers under the Celerity brand.

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