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Product Manager

2 months ago

Bellevue, Nebraska, United States Nelnet Full time
About Nelnet

Nelnet is a professional services company that provides payment technology, education services, and learning management solutions to education and faith-based organizations. With a culture of service and a focus on creativity and innovative solutions, we empower our customer communities to thrive.

Job Summary

We are seeking a Product Owner II to coordinate product development, release planning, and manage the overall successful delivery of new and existing products. This position will serve as the product owner for the integration of Student Information Systems and Financial Accounting Systems to our existing product suite.

Key Responsibilities
  1. Product Development: Work closely with agile development teams to create use cases, requirements, and estimations in support of company objectives.
  2. Release Planning: Involved in documenting release notes and managing the analytics behind the customer's journey through our products.
  3. UX Validation: Spend a significant amount of time validating UX mocks and early-stage simulations with clients.
  4. Market Expectations: Work with development teams to ensure solutions meet market expectations.
  5. Client Documentation: Ensure client documentation is updated and effective, including release notes and roadmaps.
  6. Product Launch: Launch new products with assistance from the Product Manager.
  7. Client Feedback: Work with clients directly and manage a client feedback tool to ensure the voice of the customer is heard and felt in each product.
  8. Product Analytics: Study and report on product analytics.
  9. Team Onboarding: Resource for onboarding new team members.
Requirements
  1. Education: Bachelor's degree or equivalent experience.
  2. Experience: 2+ years related experience or existing product knowledge.
  3. Technical Skills: 2+ years of experience with Ellucian or Workday student information systems, Banner experience preferred, or applicable experience with Higher Ed software.
Competencies
  1. Project Management: Ability to prioritize and manage multiple concurrent projects.
  2. Adaptability: Flexibility to adapt quickly to new requirements, situations, programs, and services.
  3. Customer Focus: Strong customer focus.
  4. Teamwork: Ability to be a team player.
  5. Communication: Strong written and oral communication skills.
  6. Problem Solving: Strong problem-solving skills.
  7. Respect and Collaboration: Demonstrated respect, collaboration, and pride in ownership.
  8. Adaptability: Ability to adapt to change.
  9. Value Delivery: Focus on delivering value.
Benefits

Nelnet offers a comprehensive benefits package, including medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Nelnet is an Equal Opportunity Employer and complies with Executive Order 11246. We take affirmative action to ensure that qualified applicants are employed and that employees are treated during employment without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.