Collections Specialist

4 days ago


King of Prussia, Pennsylvania, United States Power Pay Full time

Job Title: Financial Recovery Expert

About the Role

We are seeking a highly motivated and detail-oriented Financial Recovery Expert to join our team. As a key member of our team, you will be responsible for assisting our growing operations team with customer payments, collections, and reviewing applicant credit reports.

The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work independently in a fast-paced environment. We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, along with opportunities for professional growth and development.

Responsibilities
  • Service an assigned portfolio of accounts in a delinquent payment status
  • Assist charge-off and collection accounts for homeowners who need payment for loan approval
  • Monitor all standard collection procedures according to PowerPay's policy to minimize loan delinquencies
  • Communicate with customers for collections purposes through outbound calls, email, text, and chat
  • Review customer invoices for accuracy
  • Will participate in other back-end responsibilities and special projects as needed
Requirements
  • Bachelor's Degree preferred
  • 1 to 2 years' experience preferred
  • Ability to read credit reports preferred
  • Experience working with Google Drive and Microsoft Office products
  • Strong analytical and negotiating skills
  • Demonstrates effective listening skills


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