Collections Specialist
4 days ago
Job Title: Financial Recovery Expert
About the RoleWe are seeking a highly motivated and detail-oriented Financial Recovery Expert to join our team. As a key member of our team, you will be responsible for assisting our growing operations team with customer payments, collections, and reviewing applicant credit reports.
The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work independently in a fast-paced environment. We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, along with opportunities for professional growth and development.
Responsibilities- Service an assigned portfolio of accounts in a delinquent payment status
- Assist charge-off and collection accounts for homeowners who need payment for loan approval
- Monitor all standard collection procedures according to PowerPay's policy to minimize loan delinquencies
- Communicate with customers for collections purposes through outbound calls, email, text, and chat
- Review customer invoices for accuracy
- Will participate in other back-end responsibilities and special projects as needed
- Bachelor's Degree preferred
- 1 to 2 years' experience preferred
- Ability to read credit reports preferred
- Experience working with Google Drive and Microsoft Office products
- Strong analytical and negotiating skills
- Demonstrates effective listening skills
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Collection Specialist
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Collections Specialist
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