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Experienced Ophthalmic Technician with Retina Focus
2 months ago
Ramin Tayami MD Inc is on the lookout for a proficient and enthusiastic Ophthalmic Technician with a solid background in retina care to enhance our flourishing ophthalmology practice in Southern California. We offer both full-time and part-time positions for Back Office Ophthalmic Technicians.
Our facility provides a comprehensive range of services including ophthalmology, optometry, optical, and plastic surgery. We pride ourselves on being a high-volume, fast-paced practice that offers competitive remuneration and benefits.
Key Responsibilities:
Ophthalmic Technician Duties:
- Ensure physicians have all necessary equipment and supplies for efficient clinic operations.
- Maintain organization of exam rooms before and after patient sessions.
- Manage eye drop samples and liaise with representatives under the guidance of the Back Office Supervisor.
- Address patient inquiries both in-person and via phone.
- Handle prescription refills.
- Secure authorizations for in-office procedures and specialist referrals when applicable.
- Conduct essential tests such as Visual Fields, OCT, Fundus Photos, Pachymetry, and Topography.
- Calibrate equipment as per manufacturer guidelines on a daily, weekly, monthly, and quarterly basis.
- Administer ILUX treatments for dry eye conditions.
- Document patient information accurately in NextGen.
- Facilitate patient information transfer to the Patient Portal.
- Travel to satellite offices as required.
- Assist the Back Office Supervisor in ordering and managing inventory of supplies.
- Organize and catalog photos within NextGen.
- Support patient workups and assist physicians as needed.
- Train new staff and students.
- Stock supplies at satellite locations.
- Maintain and clean back office equipment.
- Coordinate external testing such as retinal evaluations, CT scans, and MRIs for physician review.
Administrative Responsibilities:
- Participate in various administrative tasks as needed.
- Assist with front office duties and patient scheduling when required.
Requirements:
- At least 1 year of back office experience in ophthalmology.
- Experience working alongside a retina specialist is preferred.
- COA, COT, or COMT certification is advantageous.
- Proficient in Microsoft Office and familiarity with NextGen is a plus.
- Ability to thrive in a fast-paced environment.
- Exceptional customer service skills.
- Strong verbal and written communication abilities.
- Highly organized and detail-oriented.
- Leadership experience is a plus but not mandatory.
- Availability to work two Saturdays each month.
Benefits: Full-time employees are eligible for health insurance (medical, dental, vision), paid time off, and a profit-sharing plan.
Compensation: Hourly wage ranges from 20 to 26.