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Business Intelligence Manager

2 months ago

Nashville, Tennessee, United States Lumen Inc Full time
About Lumen Inc.

Lumen Inc. is a leading provider of digital connectivity solutions, empowering businesses to thrive in a rapidly changing world. Our mission is to ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly.

We are committed to building a culture and company from the people up – driven by teamwork, trust, and transparency. Our commitment to workplace inclusion and employee support shines bright, with a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.

We're seeking top-tier talent to join our team and help shape the future of digital connectivity. As a Business Intelligence Manager at Lumen Inc., you will play a critical role in driving data-driven decisions and delivering actionable insights to our stakeholders.Main Responsibilities

  • Collaborate with Business Stakeholders: Work closely with cross-functional teams to develop sustainable reporting solutions that meet business needs.
  • Define Operational Best Practices: Establish and implement operational best practices and standards to drive efficiency and consistency in production reporting.
  • Lead Technical Teams: Provide technical leadership to design and support an analytics data platform, including ETL, data modeling, and warehousing.
  • Deliver Actionable Insights: Lead and coach technical teams to deliver actionable data insights for management and operational reporting.
  • Effective Communication: Communicate effectively across all layers of the organization to drive business outcomes.
  • Build High-Performance Teams: Build and develop a high-performance Business Intelligence team focused on performance and career development.
  • Exemplify Lumen's Unifying Principles: Demonstrate Lumen's Unifying Principles (Fairness, Honesty & Integrity, Commitment to Excellence, Positive Attitude, Respect, Faith, and Perseverance) in all aspects of your work.
  • Technical Expertise: Possess expertise in BI reporting, ETL, and database management platforms, including Tableau, Power BI, and SQL Server.
  • Data Modeling and Visualization: Build, maintain, and optimize data models and BI visualization.
  • Incident Resolution: Resolve complex incidents, monitor solutions, and establish standards, procedures, and guidelines.
  • Partnerships and Collaboration: Maintain and drive partnerships with key IT partners in support of data warehousing initiatives.
  • Project Leadership: Lead projects, including developing technical requirements, defining scope, creating design documents, project management, implementation, and test approach/test planning.
Requirements
  • Bachelor's Degree: Bachelor's degree in computer science, engineering, information technology, management systems, or related discipline.
  • Experience: Minimum of 4 years of progressively responsible experience in a directly related area, with both professional and management capabilities demonstrated.
  • Technical Expertise: In-depth understanding of database management systems, online analytical processing (OLAP), and ETL framework.
  • Microsoft BI Stack: 5+ years' experience with the Microsoft BI Stack (T-SQL, SSIS, SSAS, SSRS) to deliver advanced BI and data solutions.
  • Project Management: Project management experience.
  • Business Acumen: Strong ability to translate business requirements into technical terms.
  • Problem-Solving: Possess the ability to identify, analyze, and resolve problems logically and systematically.
Preferred Qualifications
  • Master Data Management: Experience in Master Data Management techniques and business-driven Data Governance practices.
  • Application Development: Application development knowledge of C#, JavaScript, AJAX, CCS, MVC, HTML, XML, JQuery, Angular, Bootstrap.
  • Multidimensional Data Modeling: Experience in multidimensional data modeling.
  • Influence and Collaboration: Demonstrated ability to influence and collaborate across organizational boundaries.
  • Security Model: Experience in designing and delivering a security model.
  • Agile Methodologies: Experience with Agile methodologies.
  • Attention to Detail: Exceptional attention to detail and drive to delivery.
  • Cloud Computing: Knowledge of cloud computing platforms.