Maintenance Operations Manager

3 days ago


Los Angeles, California, United States GHP Management Full time
About the Role

As a key member of our GHP Management team, you will play a vital role in ensuring the highest level of service excellence and resident satisfaction in our communities. As the Service Manager, you will be responsible for leading a team of maintenance professionals to deliver exceptional results in cleanliness, maintenance, and aesthetics. Your expertise will be instrumental in driving business growth and enhancing the overall resident experience.

Key Responsibilities
  • Customer Service and Leadership: Create and maintain a safe, respectful, and productive environment for all team members. Provide leadership and guidance for the community team by setting a Service Excellence standard and inspiring the Service Team to achieve it.
  • Maintenance Operations: Ensure asset preservation and prevent deferred maintenance issues. Manage Service Team's performance related to maintenance operations, including plumbing, painting, appliance repairs, electrical tasks, heating and air conditioning, carpentry work, pool upkeep, fire systems, and grounds upkeep.
Requirements
  • 5-7 years' experience as a Service Manager in a property of at least 800+ units, managing service teams of 20+, preferably within a Class A Luxury property.
  • HVAC certified a plus.
  • Knowledge of OSHA standards.
  • Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
What We Offer
  • Salary Range: $67,000-$69,000/year DOE; 100% discount off housing.
  • 100% Employee coverage options for Medical, Dental, Vision.
  • 401(k) plan with employer match.
  • Robust Paid Time off benefits: Vacation, Sick Days, Holidays, and Personal Days.
  • Employee Assistance program.
  • Tuition Assistance.
  • Dependent Care and Medical Flexible Spending Accounts.
  • Life & AD&D Insurance.
  • Pet Insurance.
  • Employee Exclusive Discounts.
  • Lucrative referral bonus program.


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