Patient Account Representative-Self Pay Specialist

3 weeks ago


Bar Harbor ME, United States Mount Desert Island Hospital Full time
Job Summary:

Mount Desert Island Hospital seeks a skilled Medical Billing and Collections Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for preparing, submitting, and following up on self-pay balances in a timely manner. Your excellent communication skills and ability to negotiate with patients will be essential in this role.

Key Responsibilities:
  • Prepare and submit self-pay balances in a timely manner
  • Assist patients with account questions and resolve any issues
  • Handle all cash posting for self-pay, including cash, checks, and credit card payments
  • Provide backup insurance posting to the cash department as needed

Requirements:
  • High School Graduate; Associate Business Degree Preferred
  • Previous Medical Business Office or hospital business/billing experience
  • Knowledge of Healthcare accounts receivable management and collections
  • Strong Healthcare customer service skills and ability to interact with people
  • Advanced skill level using software like Word and Excel
  • 10-Key Adding Machine skills mandatory

Benefits:
Mount Desert Island Hospital offers a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award-winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign-on bonus and relocation assistance.

EEO Statement:
Mount Desert Island Hospital provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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