Desktop Support Specialist
6 days ago
Job Summary:
We are seeking a highly skilled Desktop Support Technician to join our team at Cynet Systems. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the tools and resources they need to succeed.
Key Responsibilities:
• Troubleshoot and resolve issues related to Office 365, including email, calendar, and collaboration tools.
• Image and install software on Windows and Apple laptops/desktops, ensuring that all systems are up-to-date and running smoothly.
• Troubleshoot post-deployment issues on multiple computer platforms, including Windows, Macintosh, and mobile devices.
Requirements:
• 10 years of IT experience, including technical training and providing exceptional service to executive customers.
• Minimum 4 years of Office 365 experience, with a strong understanding of troubleshooting and resolving issues related to the O365 suite.
• Knowledge of Windows and Macintosh platforms, including portables, and Microsoft Office suite of applications.
• Experience with imaging Windows 10 OS and basic network concepts, such as TCP/IP and Windows Networking.
• Excellent customer service and interpersonal skills, with the ability to work in a fast-paced and high-expectations environment.
• Ability to work in teams and in a team environment, with a strong aptitude for learning and a willingness to adapt to new technologies and processes.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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